Shipping policy

Shipping Policy

We currently ship within the United States.

Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Standard delivery typically takes 3–7 business days after processing.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.

Delays
Please note that delivery delays can occasionally occur due to factors outside our control (such as carrier delays, weather, or high order volume).

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at rootedteas@gmail.com within 7 days of delivery so we can assist you.